Customer Service Representative Salary in Philadelphia, PA
Updated
The median customer service representative in the Philadelphia area earns $47,070 a year ($22.63 an hour), 5% above the U.S. median ($44,770) and 5% above the Pennsylvania median ($44,630). Half of the 41,740 customer service representatives there earn between $38,080 and $57,160.
| Annual pay | Philadelphia area | Pennsylvania | U.S. |
|---|---|---|---|
| 10th percentile | $34,040 | $31,430 | $31,750 |
| 25th percentile | $38,080 | $36,760 | $36,870 |
| Median | $47,070 | $44,630 | $44,770 |
| 75th percentile | $57,160 | $51,750 | $51,780 |
| 90th percentile | $67,650 | $63,370 | $63,590 |
| Average | $49,100 | $46,260 | $46,590 |
| Jobs | 41,740 | 94,340 | 2,595,750 |
Philadelphia, PA ranks 17th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- Pittsburgh, PA: $42,790
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- New York, NY: $49,590
- Minneapolis, MN: $49,480
- All cities
Similar jobs in Philadelphia, PA
- Receptionist: $38,030
- Office Clerk: $47,060
- Administrative Assistant: $48,850
- Office Manager: $72,700
- Bookkeeper: $52,710
- Medical Secretary: $47,120
- All jobs in Philadelphia, PA
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.