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Customer Service Representative Salary in Pittsburgh, PA

Updated

The median customer service representative in the Pittsburgh area earns $42,790 a year ($20.57 an hour), 4% below the U.S. median ($44,770) and 4% below the Pennsylvania median ($44,630). Half of the 17,280 customer service representatives there earn between $36,240 and $49,120.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Pittsburgh, PA.
Annual payPittsburgh areaPennsylvaniaU.S.
10th percentile$31,110$31,430$31,750
25th percentile$36,240$36,760$36,870
Median$42,790$44,630$44,770
75th percentile$49,120$51,750$51,780
90th percentile$60,300$63,370$63,590
Average$44,770$46,260$46,590
Jobs17,28094,3402,595,750

Pittsburgh, PA ranks 37th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.