Customer Service Representative Salary in New York, NY
Updated
The median customer service representative in the New York area earns $49,590 a year ($23.84 an hour), 11% above the U.S. median ($44,770) and 3% above the New York State median ($48,000). Half of the 125,570 customer service representatives there earn between $43,060 and $61,940.
| Annual pay | New York area | New York State | U.S. |
|---|---|---|---|
| 10th percentile | $36,930 | $36,270 | $31,750 |
| 25th percentile | $43,060 | $40,360 | $36,870 |
| Median | $49,590 | $48,000 | $44,770 |
| 75th percentile | $61,940 | $60,280 | $51,780 |
| 90th percentile | $77,290 | $76,280 | $63,590 |
| Average | $54,410 | $52,740 | $46,590 |
| Jobs | 125,570 | 141,090 | 2,595,750 |
New York, NY ranks 6th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- Buffalo, NY: $45,520
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- Minneapolis, MN: $49,480
- Los Angeles, CA: $48,840
- All cities
Similar jobs in New York, NY
- Receptionist: $44,690
- Office Clerk: $47,670
- Administrative Assistant: $51,440
- Office Manager: $80,760
- Bookkeeper: $60,640
- Medical Secretary: $49,230
- All jobs in New York, NY
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.