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Customer Service Representative Salary in San Jose, CA

Updated

The median customer service representative in the San Jose area earns $60,480 a year ($29.08 an hour), 35% above the U.S. median ($44,770) and 22% above the California median ($49,560). Half of the 8,860 customer service representatives there earn between $48,180 and $74,670.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: San Jose-Sunnyvale-Santa Clara, CA.
Annual paySan Jose areaCaliforniaU.S.
10th percentile$43,700$38,110$31,750
25th percentile$48,180$44,200$36,870
Median$60,480$49,560$44,770
75th percentile$74,670$61,510$51,780
90th percentile$88,910$75,700$63,590
Average$63,890$54,640$46,590
Jobs8,860176,8502,595,750

San Jose, CA ranks 1st of the 50 largest U.S. metro areas for customer service representative pay.

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.