Customer Service Representative Salary in Columbus, OH
Updated
The median customer service representative in the Columbus area earns $46,350 a year ($22.28 an hour), 4% above the U.S. median ($44,770) and 2% above the Ohio median ($45,610). Half of the 18,550 customer service representatives there earn between $38,200 and $52,000.
| Annual pay | Columbus area | Ohio | U.S. |
|---|---|---|---|
| 10th percentile | $33,190 | $31,340 | $31,750 |
| 25th percentile | $38,200 | $37,440 | $36,870 |
| Median | $46,350 | $45,610 | $44,770 |
| 75th percentile | $52,000 | $52,510 | $51,780 |
| 90th percentile | $62,340 | $63,210 | $63,590 |
| Average | $47,340 | $46,870 | $46,590 |
| Jobs | 18,550 | 85,930 | 2,595,750 |
Columbus, OH ranks 20th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- Cincinnati, OH: $46,470
- Cleveland, OH: $46,040
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- New York, NY: $49,590
- All cities
Similar jobs in Columbus, OH
- Receptionist: $36,910
- Office Clerk: $44,830
- Administrative Assistant: $47,870
- Office Manager: $66,970
- Bookkeeper: $51,170
- Medical Secretary: $46,220
- All jobs in Columbus, OH
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.