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Customer Service Representative Salary in Cincinnati, OH

Updated

The median customer service representative in the Cincinnati area earns $46,470 a year ($22.34 an hour), 4% above the U.S. median ($44,770) and 2% above the Ohio median ($45,610). Half of the 19,410 customer service representatives there earn between $37,400 and $54,180.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Cincinnati, OH-KY-IN.
Annual payCincinnati areaOhioU.S.
10th percentile$31,600$31,340$31,750
25th percentile$37,400$37,440$36,870
Median$46,470$45,610$44,770
75th percentile$54,180$52,510$51,780
90th percentile$64,410$63,210$63,590
Average$47,440$46,870$46,590
Jobs19,41085,9302,595,750

Cincinnati, OH ranks 18th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.