Customer Service Representative Salary in Cleveland, OH
Updated
The median customer service representative in the Cleveland area earns $46,040 a year ($22.13 an hour), 3% above the U.S. median ($44,770) and 1% above the Ohio median ($45,610). Half of the 15,900 customer service representatives there earn between $37,240 and $58,100.
| Annual pay | Cleveland area | Ohio | U.S. |
|---|---|---|---|
| 10th percentile | $31,340 | $31,340 | $31,750 |
| 25th percentile | $37,240 | $37,440 | $36,870 |
| Median | $46,040 | $45,610 | $44,770 |
| 75th percentile | $58,100 | $52,510 | $51,780 |
| 90th percentile | $65,760 | $63,210 | $63,590 |
| Average | $48,030 | $46,870 | $46,590 |
| Jobs | 15,900 | 85,930 | 2,595,750 |
Cleveland, OH ranks 22nd of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- Cincinnati, OH: $46,470
- Columbus, OH: $46,350
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- New York, NY: $49,590
- All cities
Similar jobs in Cleveland, OH
- Receptionist: $36,320
- Office Clerk: $44,790
- Administrative Assistant: $46,120
- Office Manager: $64,650
- Bookkeeper: $48,860
- Medical Secretary: $45,920
- All jobs in Cleveland, OH
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.