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Customer Service Representative Salary in Raleigh, NC

Updated

The median customer service representative in the Raleigh area earns $41,900 a year ($20.14 an hour), 6% below the U.S. median ($44,770) and 4% above the North Carolina median ($40,240). Half of the 13,620 customer service representatives there earn between $36,110 and $50,360.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Raleigh-Cary, NC.
Annual payRaleigh areaNorth CarolinaU.S.
10th percentile$31,530$30,200$31,750
25th percentile$36,110$34,960$36,870
Median$41,900$40,240$44,770
75th percentile$50,360$48,590$51,780
90th percentile$63,490$59,820$63,590
Average$45,710$43,450$46,590
Jobs13,62089,5102,595,750

Raleigh, NC ranks 42nd of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.