Customer Service Representative Salary in Charlotte, NC
Updated
The median customer service representative in the Charlotte area earns $44,980 a year ($21.63 an hour), about the same as the U.S. median ($44,770) and 12% above the North Carolina median ($40,240). Half of the 26,120 customer service representatives there earn between $37,000 and $50,660.
| Annual pay | Charlotte area | North Carolina | U.S. |
|---|---|---|---|
| 10th percentile | $31,500 | $30,200 | $31,750 |
| 25th percentile | $37,000 | $34,960 | $36,870 |
| Median | $44,980 | $40,240 | $44,770 |
| 75th percentile | $50,660 | $48,590 | $51,780 |
| 90th percentile | $62,640 | $59,820 | $63,590 |
| Average | $46,080 | $43,450 | $46,590 |
| Jobs | 26,120 | 89,510 | 2,595,750 |
Charlotte, NC ranks 29th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- Raleigh, NC: $41,900
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- New York, NY: $49,590
- Minneapolis, MN: $49,480
- All cities
Similar jobs in Charlotte, NC
- Receptionist: $36,300
- Office Clerk: $44,010
- Administrative Assistant: $46,800
- Office Manager: $65,170
- Bookkeeper: $50,800
- Medical Secretary: $45,650
- All jobs in Charlotte, NC
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.