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Customer Service Representative Salary in Detroit, MI

Updated

The median customer service representative in the Detroit area earns $44,730 a year ($21.50 an hour), about the same as the U.S. median ($44,770) and 2% above the Michigan median ($43,950). Half of the 31,310 customer service representatives there earn between $36,680 and $51,100.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Detroit-Warren-Dearborn, MI.
Annual payDetroit areaMichiganU.S.
10th percentile$31,040$30,670$31,750
25th percentile$36,680$36,150$36,870
Median$44,730$43,950$44,770
75th percentile$51,100$50,060$51,780
90th percentile$63,730$63,830$63,590
Average$46,370$45,870$46,590
Jobs31,31071,3102,595,750

Detroit, MI ranks 30th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.