Customer Service Representative Salary in Chicago, IL
Updated
The median customer service representative in the Chicago area earns $47,100 a year ($22.64 an hour), 5% above the U.S. median ($44,770) and 2% above the Illinois median ($46,130). Half of the 75,240 customer service representatives there earn between $38,260 and $58,950.
| Annual pay | Chicago area | Illinois | U.S. |
|---|---|---|---|
| 10th percentile | $34,480 | $33,590 | $31,750 |
| 25th percentile | $38,260 | $37,680 | $36,870 |
| Median | $47,100 | $46,130 | $44,770 |
| 75th percentile | $58,950 | $58,050 | $51,780 |
| 90th percentile | $71,530 | $71,400 | $63,590 |
| Average | $49,800 | $48,950 | $46,590 |
| Jobs | 75,240 | 100,970 | 2,595,750 |
Chicago, IL ranks 16th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- New York, NY: $49,590
- Minneapolis, MN: $49,480
- Los Angeles, CA: $48,840
- All cities
Similar jobs in Chicago, IL
- Receptionist: $38,060
- Office Clerk: $46,330
- Administrative Assistant: $50,440
- Office Manager: $71,730
- Bookkeeper: $51,440
- Medical Secretary: $47,680
- All jobs in Chicago, IL
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.