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Customer Service Representative Salary in Washington, DC

Updated

The median customer service representative in the Washington area earns $46,220 a year ($22.22 an hour), 3% above the U.S. median ($44,770). Half of the 36,750 customer service representatives there earn between $38,270 and $58,160.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Washington-Arlington-Alexandria, DC-VA-MD-WV.
Annual payWashington areaU.S.
10th percentile$35,640$31,750
25th percentile$38,270$36,870
Median$46,220$44,770
75th percentile$58,160$51,780
90th percentile$73,150$63,590
Average$50,240$46,590
Jobs36,7502,595,750

Washington, DC ranks 21st of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.