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Customer Service Representative Salary in Providence, RI

Updated

The median customer service representative in the Providence area earns $47,170 a year ($22.68 an hour), 5% above the U.S. median ($44,770) and 1% below the Rhode Island median ($47,550). Half of the 10,620 customer service representatives there earn between $39,730 and $56,930.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Providence-Warwick, RI-MA.
Annual payProvidence areaRhode IslandU.S.
10th percentile$35,200$36,160$31,750
25th percentile$39,730$41,600$36,870
Median$47,170$47,550$44,770
75th percentile$56,930$57,530$51,780
90th percentile$64,240$65,010$63,590
Average$48,900$49,730$46,590
Jobs10,6207,8902,595,750

Providence, RI ranks 14th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.