Customer Service Representative Salary in Buffalo, NY
Updated
The median customer service representative in the Buffalo area earns $45,520 a year ($21.88 an hour), 2% above the U.S. median ($44,770) and 5% below the New York State median ($48,000). Half of the 9,850 customer service representatives there earn between $37,910 and $55,110.
| Annual pay | Buffalo area | New York State | U.S. |
|---|---|---|---|
| 10th percentile | $35,360 | $36,270 | $31,750 |
| 25th percentile | $37,910 | $40,360 | $36,870 |
| Median | $45,520 | $48,000 | $44,770 |
| 75th percentile | $55,110 | $60,280 | $51,780 |
| 90th percentile | $62,800 | $76,280 | $63,590 |
| Average | $48,200 | $52,740 | $46,590 |
| Jobs | 9,850 | 141,090 | 2,595,750 |
Buffalo, NY ranks 24th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- New York, NY: $49,590
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- Minneapolis, MN: $49,480
- Los Angeles, CA: $48,840
- All cities
Similar jobs in Buffalo, NY
- Receptionist: $38,960
- Office Clerk: $46,040
- Administrative Assistant: $46,780
- Office Manager: $70,000
- Bookkeeper: $51,610
- Medical Secretary: $45,960
- All jobs in Buffalo, NY
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.