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Customer Service Representative Salary in Kansas City, MO

Updated

The median customer service representative in the Kansas City area earns $44,350 a year ($21.32 an hour), 1% below the U.S. median ($44,770) and about the same as the Missouri median ($44,190). Half of the 22,240 customer service representatives there earn between $36,870 and $50,010.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Kansas City, MO-KS.
Annual payKansas City areaMissouriU.S.
10th percentile$31,420$31,980$31,750
25th percentile$36,870$36,480$36,870
Median$44,350$44,190$44,770
75th percentile$50,010$51,040$51,780
90th percentile$62,510$63,890$63,590
Average$45,970$46,470$46,590
Jobs22,24050,5302,595,750

Kansas City, MO ranks 31st of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.