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Customer Service Representative Salary in Indianapolis, IN

Updated

The median customer service representative in the Indianapolis area earns $43,460 a year ($20.89 an hour), 3% below the U.S. median ($44,770) and 1% above the Indiana median ($43,140). Half of the 17,830 customer service representatives there earn between $36,660 and $51,230.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Indianapolis-Carmel-Greenwood, IN.
Annual payIndianapolis areaIndianaU.S.
10th percentile$31,790$31,060$31,750
25th percentile$36,660$36,090$36,870
Median$43,460$43,140$44,770
75th percentile$51,230$50,320$51,780
90th percentile$64,150$62,620$63,590
Average$46,270$45,360$46,590
Jobs17,83044,6302,595,750

Indianapolis, IN ranks 34th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.