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Customer Service Representative Salary in Hartford, CT

Updated

The median customer service representative in the Hartford area earns $48,050 a year ($23.10 an hour), 7% above the U.S. median ($44,770) and about the same as the Connecticut median ($48,090). Half of the 9,750 customer service representatives there earn between $40,280 and $59,740.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Hartford-West Hartford-East Hartford, CT.
Annual payHartford areaConnecticutU.S.
10th percentile$37,220$37,290$31,750
25th percentile$40,280$40,460$36,870
Median$48,050$48,090$44,770
75th percentile$59,740$60,010$51,780
90th percentile$71,890$73,650$63,590
Average$51,380$51,860$46,590
Jobs9,75024,4902,595,750

Hartford, CT ranks 12th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.