Customer Service Representative Salary in Birmingham, AL
Updated
The median customer service representative in the Birmingham area earns $40,530 a year ($19.49 an hour), 9% below the U.S. median ($44,770) and 6% above the Alabama median ($38,400). Half of the 9,850 customer service representatives there earn between $37,050 and $48,170.
| Annual pay | Birmingham area | Alabama | U.S. |
|---|---|---|---|
| 10th percentile | $31,400 | $29,920 | $31,750 |
| 25th percentile | $37,050 | $34,370 | $36,870 |
| Median | $40,530 | $38,400 | $44,770 |
| 75th percentile | $48,170 | $46,500 | $51,780 |
| 90th percentile | $58,660 | $55,670 | $63,590 |
| Average | $43,560 | $41,290 | $46,590 |
| Jobs | 9,850 | 33,290 | 2,595,750 |
Birmingham, AL ranks 44th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- New York, NY: $49,590
- Minneapolis, MN: $49,480
- Los Angeles, CA: $48,840
- All cities
Similar jobs in Birmingham, AL
- Receptionist: $35,610
- Office Clerk: $34,220
- Administrative Assistant: $44,580
- Office Manager: $64,170
- Bookkeeper: $47,330
- Medical Secretary: $39,150
- All jobs in Birmingham, AL
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.