Customer Service Representative Salary in Baltimore, MD
Updated
The median customer service representative in the Baltimore area earns $42,850 a year ($20.60 an hour), 4% below the U.S. median ($44,770) and about the same as the Maryland median ($42,830). Half of the 17,480 customer service representatives there earn between $36,600 and $49,630.
| Annual pay | Baltimore area | Maryland | U.S. |
|---|---|---|---|
| 10th percentile | $32,600 | $32,600 | $31,750 |
| 25th percentile | $36,600 | $36,430 | $36,870 |
| Median | $42,850 | $42,830 | $44,770 |
| 75th percentile | $49,630 | $50,490 | $51,780 |
| 90th percentile | $62,860 | $64,000 | $63,590 |
| Average | $45,800 | $46,100 | $46,590 |
| Jobs | 17,480 | 37,740 | 2,595,750 |
Baltimore, MD ranks 35th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).
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Check my payCustomer service representative pay in other cities
- San Jose, CA: $60,480
- San Francisco, CA: $57,830
- Seattle, WA: $53,550
- Sacramento, CA: $49,940
- Boston, MA: $49,920
- New York, NY: $49,590
- Minneapolis, MN: $49,480
- Los Angeles, CA: $48,840
- All cities
Similar jobs in Baltimore, MD
- Receptionist: $37,600
- Office Clerk: $46,250
- Administrative Assistant: $49,220
- Office Manager: $75,590
- Bookkeeper: $53,570
- Medical Secretary: $47,680
- All jobs in Baltimore, MD
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, published May 15, 2026
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.