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Customer Service Representative Salary in Jacksonville, FL

Updated

The median customer service representative in the Jacksonville area earns $42,840 a year ($20.60 an hour), 4% below the U.S. median ($44,770) and 6% above the Florida median ($40,440). Half of the 17,030 customer service representatives there earn between $37,090 and $49,830.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Jacksonville, FL.
Annual payJacksonville areaFloridaU.S.
10th percentile$32,130$31,620$31,750
25th percentile$37,090$36,400$36,870
Median$42,840$40,440$44,770
75th percentile$49,830$47,860$51,780
90th percentile$62,190$59,770$63,590
Average$45,270$43,950$46,590
Jobs17,030228,0002,595,750

Jacksonville, FL ranks 36th of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.