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Customer Service Representative Salary in Austin, TX

Updated

The median customer service representative in the Austin area earns $43,720 a year ($21.02 an hour), 2% below the U.S. median ($44,770) and 8% above the Texas median ($40,420). Half of the 32,690 customer service representatives there earn between $36,640 and $49,250.

Percentiles. Dark: the middle half of earners. Red line: median. Dashed: U.S. median.
Customer Service Representatives, May 2025 (latest official data). Metro area: Austin-Round Rock-San Marcos, TX.
Annual payAustin areaTexasU.S.
10th percentile$30,520$29,320$31,750
25th percentile$36,640$35,420$36,870
Median$43,720$40,420$44,770
75th percentile$49,250$48,300$51,780
90th percentile$61,610$59,590$63,590
Average$45,120$43,220$46,590
Jobs32,690337,1702,595,750

Austin, TX ranks 33rd of the 50 largest U.S. metro areas for customer service representative pay. Highest: San Jose, CA ($60,480).

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Sources

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, www.bls.gov/oes. BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov.